Privacy Policy

Lotus Rising LLC ("Lotus Rising," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website or use our psychic reading and spiritual mentoring services, how we use it, who we share it with, and the choices you have.‍ ‍

By using our website or booking a session with us, you agree to the practices described in this policy.

Who We Are

Lotus Rising LLC provides psychic readings and spiritual mentoring services.

If you have any questions about this policy or your information, you can reach us at contact@lotusrising.co.

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Information We Collect

We collect information in the following ways:

Information you give us directly. When you book a session, contact us, or sign up for communications, you may provide your full name, email address, phone number, mailing address, date of birth, time of birth, location of birth, and details about what you'd like to explore in a reading or mentoring session. Some of what you share during or before a session may be personal or sensitive; we treat it with care and confidentiality.

Booking information. When you schedule through Acuity Scheduling, that platform collects the details needed to manage your appointment, including your full name, contact information, appointment time, date of birth, time of birth, location of birth, and any intake notes or questions you provide.

Payment information. Payments are handled by Stripe. When you pay for a session, you enter your payment details directly with Stripe. We do not collect or store your full credit or debit card numbers on our own systems. Stripe provides us with limited transaction information, such as confirmation of payment and the last four digits of your card.

Information collected automatically. Like most websites, our Squarespace-hosted site automatically collects certain technical information when you visit, such as your IP address, browser type, device information, the pages you view, and how you arrived at our site. This is gathered through cookies and similar technologies (see "Cookies and Analytics" below).

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How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage your appointments

• Provide psychic readings and spiritual mentoring services

• Process payments and send receipts

• Respond to your questions and communicate with you about your sessions

• Send you updates, offerings, or newsletters if you have opted in

• Maintain, improve, and secure our website

• Comply with our legal obligations and resolve disputes

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How We Share Your Information

We do not sell your personal information. We share it only in the following limited circumstances:

Service providers. We share information with the third-party platforms that help us operate, specifically Squarespace (website hosting), Acuity Scheduling (appointment booking), and Stripe (payment processing). Each of these providers has its own privacy policy governing how it handles your data:

• Squarespace: https://www.squarespace.com/privacy

• Acuity Scheduling: https://help.acuityscheduling.com/hc/en-us/articles/16676878698125-Privacy-at-Acuity-Scheduling

• Stripe: https://stripe.com/privacy

Legal requirements. We may disclose information if required to do so by law, or if we believe in good faith that disclosure is necessary to comply with a legal process, protect our rights, or protect the safety of others.

Business transfers. If Lotus Rising LLC is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

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Cookies and Analytics

Our website uses cookies and similar technologies to function properly, remember your preferences, and understand how visitors use the site. Squarespace may use cookies for analytics and performance purposes. You can usually control or disable cookies through your browser settings, though some features of the site may not work properly if you do.

Data Retention

We keep your personal information for as long as needed to provide our services, maintain business records, and meet legal, tax, or accounting requirements. When we no longer need your information, we take reasonable steps to delete or anonymize it.

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How We Protect Your Information

We take reasonable measures to protect your information, and we rely on the security practices of our service providers (Squarespace, Acuity Scheduling, and Stripe), who maintain industry-standard safeguards. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

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Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you

• Request that we correct inaccurate information

• Request that we delete your information

• Opt out of marketing communications at any time

• Object to or restrict certain types of processing

To exercise any of these rights, contact us at contact@lotusrising.co. We will respond within the timeframe required by applicable law. You can unsubscribe from marketing emails at any time using the link in those emails.

If you are located in California, the EU, or the UK, you may have additional rights under laws such as the CCPA/CPRA, GDPR, or UK GDPR. Please contact us to learn more or to make a request.

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Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.

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Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

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Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

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Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Lotus Rising LLC

Address: 1992 Lewis Turner Blvd, Suite 1067 #2099, Fort Walton Beach, FL 32547

Phone: (850)-270-7304

Email: contact@lotusrising.co